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 Privacy Policy for Q Souqs

At Q Souqs, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Qatari laws and Shopify's privacy standards. By using our website, you agree to the practices outlined below.

1. Information We Collect

When you use our website, we may collect the following information:
a. Personal Information Name, email address, phone number, and billing/shipping addresses. Payment information (processed securely by trusted payment gateways like Shopify Payments and PayPal).

b. Order Information

Details about the products you purchase, your order history, and transaction details.

c. Device Information

Technical details such as your IP address, browser type, and operating system.

d. Cookies and Tracking Technologies

Data collected through cookies to improve your shopping experience and for analytics
purposes.

2. How We Use Your Information

We use your information for the following purposes:
To process and fulfill your orders, including shipping and payment.
To respond to your inquiries and provide customer support.
To enhance and personalize your shopping experience.
To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Trusted third parties that facilitate payment processing, order fulfillment, and
delivery.
Legal Authorities: If required by law or to protect our rights and customers.
Shopify, as our e-commerce platform provider, ensures the secure handling and storage of your
data. Learn more about Shopify’s privacy practices here.

4. Data Security

We implement industry-standard security measures to protect your data. All payments are
processed securely through Shopify and third-party payment gateways, ensuring your payment
information is encrypted and protected.

5. Cookies Policy

Our website uses cookies to:
Remember your preferences and shopping cart items.
Track website performance and improve functionality.
Deliver tailored advertisements based on your browsing behavior.
You can manage your cookie preferences through your browser settings.

6. Your Rights

Under Qatari law (Personal Data Privacy Protection Law, Law No. 13 of 2016), you have the
right to:
Access and review the personal data we hold about you.
Request corrections to your personal data.
Request the deletion of your personal data under certain circumstances.
Object to the use of your data for marketing purposes.
To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy
or to comply with legal obligations.

8. International Data Transfers

Your data may be processed outside Qatar through Shopify’s global infrastructure. Shopify
ensures compliance with international data protection laws, such as GDPR, to safeguard your
information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. The latest version will always be available on this page, with the effective date
indicated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out
to us:
Email:
Phone:
Address: